Customer Testimonials

" We were after someone to assist us with a 1300 phoneword.  Phonestar were excellent - they helped us to find out which phonewords might be available, and even provided a number of alternative suggestions when our preferred choice was unavailable.  They assisted us to buy our preferred option at auction, making sure that we had full ownership of the number rather than having to lease it from somebody.  Their service in activating the number was fast and efficient and the number has been working well ever since. "

– Matthew Ng, PDW Group

Testimonials

"Thank you Karyn for all the help, advice and guidance with setting up lines into a very difficult phone system into a large hotel chain with our new business Harbour Day Spa Gold Coast.  Getting the extra telephone lines into the hotel and to make it work with the existing system was a very complex one; your patience, understanding and help with making it happen was a huge help to us especially when it is not our area of expertise.  Your professional advice, prompt service and problem solving in all areas of communication were very much appreciated at a stressful time of opening another business.  I would thoroughly recommend Phonestar to anyone that needs a company to take the control and work out of telephones and just make it all happen"
- Tracey Ivanovski, Co-owner Harbour Day Spa Raby Bay and Harbour Day Spa Gold Coast

"What really stood out about Phonestar was their excellent customer service. In an industry that is generally lacking in good service, Phonestar made sure that we were kept in the loop during every stage of the installation of our new lines and phone system. They made sure they paid attention to the details, to make sure all of the pieces of the puzzle came together without a hitch."
- Mark Shaw, Better Workplace Management

"As a small business owner, I was tired of phone companies who didn't understand my needs and didn't even try! I switched over to Phonestar and have found the personalised service fantastic. They even designed phone plans to fit my specific requirements! I can heartily recommend Phonestar to anyone who wants good old fashioned service at great prices Good on you Phonestar!'
- Rose Smith, www.soulsecrets.com.au

“After having a bad run with Telstra in mid 2005, I decided to change to PhoneStar to see if I could ring up and talk to a human being if I had a problem. I’ve had no real problems ever since!
I though there might be a setback when I move premises recently but everything went so smoothly with the telephone changeover it was amazing. Your pricing is excellent and the service second to none. Many thanks and keep up the good work.”

Darren Garth, Guitar Emporium

"We needed some simple advice on how to get a 1300 number set up for SD Plumbing. Phonestar gave us the information we needed, offered a service that was great value, and made it easy for us to choose a free number and get it set up quickly. The number is working really well for us."
Michael Lock, SD Plumbing

"Phonestar are a great company to deal with. Their service is friendly and fast, their pricing is good, and they tell it like it is. They helped us set up our 1300 number, and made the whole deal easy from start to finish."
- Graham Richards, Prestige Bathroom Hire

"We were after someone to assist us with a 1300 phoneword. Phonestar were excellent - they helped us to find out which phonewords might be available, and even provided a number of alternative suggestions when our preferred choice was unavailable. They assisted us to buy our preferred option at auction, making sure that we had full ownership of the number rather than having to lease it from somebody. Their service in activating the number was fast and efficient and the number has been working well ever since."
- Matthew Ng, PDW Group

"Thank you for your quick replies and continued customer support, I am really happy with the service."
- Ryan Price

"I found Phonestar’s manner and advice very pleasing. Thanks for your help".
- Liz Halsted, Carb & Gas